TV Antenna Installation Australia
    1300 800 123

    How to retune a LG TV

    LG calls channels Programmes on Australian models. Tuning lives under Programmes (or Channels on older webOS) in All Settings.

    Which LG do you have?

    webOS TVs from 2022 onward show the settings gear at the top right of the Home screen and use the wording Programmes; 2016 to 2021 webOS uses the same gear but may say Channels; 2014 to 2015 webOS 1 and 2 open a quarter-height Settings panel.

    webOS 22 onwards (2022 to current)

    Auto tune

    1. Press the Settings (gear) button, then All Settings.
    2. Open General, then Programmes.
    3. Choose Programme Tuning & Settings, then Auto Tuning.
    4. Tick Antenna (not Cable), then Next or Start.
    5. Wait for the scan to finish and choose Done.

    Manual tune

    This TV asks for the RF channel number (signal strength shown while choosing).

    1. Settings > All Settings > General > Programmes > Programme Tuning & Settings > Manual Tuning.
    2. Choose DTV, select the RF channel; the signal strength updates as you change it.
    3. Choose Add; repeat for each RF channel.

    Get the RF channel numbers and frequencies for your suburb

    Clear the channel list

    1. Settings > All Settings > General > Programmes > Programme Manager > Edit All Programmes.
    2. Select the programmes to remove, then Delete.
    3. Run Auto Tuning again.

    Check signal

    1. The Manual Tuning screen shows signal strength for the selected RF channel.
    • A PIN is requested if Safety or Lock mode is on.
    • If Programmes is not under General, look for Channels at the top level of All Settings.

    webOS 3 to 6 (2016 to 2021)

    Auto tune

    1. Press Settings, then All Settings.
    2. Open Channels (Programmes on some firmware), then Channel Tuning (Programme Tuning).
    3. Choose Auto Tuning, tick Antenna, then Next.
    4. Wait for the scan and choose Done.

    Manual tune

    This TV asks for the RF channel number.

    1. Settings > All Settings > Channels > Channel Tuning > Manual Tuning.
    2. Choose DTV, select the RF channel, then Add.

    Get the RF channel numbers and frequencies for your suburb

    Clear the channel list

    1. Settings > All Settings > Channels > Channel Manager > Edit All Channels: select and Delete.

    Check signal

    1. Manual Tuning shows the signal strength of the selected channel.
    • The LG manual warns that channels are not added if the antenna is not connected properly.

    2015 and earlier (webOS 1 and 2, NetCast, non-smart)

    We could not confirm these menu names against the maker's own documentation for every model in this range. If your menu differs, look for the words Channel, Programme, Broadcasting or Tuning, and choose Antenna (never Cable or Satellite).

    Auto tune

    1. Press SETTINGS (or MENU), choose SETUP or Channels.
    2. Choose Auto Tuning, select Antenna, then Start.

    Manual tune

    This TV asks for the RF channel number.

    1. SETTINGS > SETUP > Manual Tuning > DTV > select the channel > Add.

    Get the RF channel numbers and frequencies for your suburb

    Clear the channel list

    1. SETTINGS > SETUP > Programme Edit (Channel Edit): select and Delete.

    Check signal

    1. Manual Tuning shows signal strength.

    Before you start

    • Plug the antenna lead into the socket marked ANT, RF IN, AIR or Antenna on the TV itself. If the antenna only goes into a set-top box or Fetch box, the TV's own tuner will find nothing.
    • Switch the TV to its TV, Live TV or Antenna source first. On many brands the tuning menu is greyed out while an HDMI input is selected.
    • If a masthead or distribution amplifier is fitted, make sure its power supply is plugged in and switched on.
    • Leave the country set to Australia and, where asked, choose your state or region. A wrong country or region scrambles the channel numbers or finds nothing.
    • Choose Antenna, Aerial, Air, Terrestrial or DVB-T when asked. Never choose Cable, DVB-C or Satellite: Australian free-to-air is terrestrial only.
    • Choose DTV or Digital only. Analogue TV ended in Australia in 2013; scanning for it doubles the time and finds nothing.
    • Look up the RF channel numbers your transmitter uses first, so you can tell whether the scan found the right transmitter.

    After tuning

    • Check the channel list: you should see the main channels at 2, 3, 7, 9 and 10 (or 5, 6 and 8 in most regional areas) with their multichannels behind them.
    • Channels at 350 to 399 are duplicates from a second transmitter. Delete them or hide them; the copies at the normal numbers are the strongest signal.
    • If a Fetch box or recorder is connected, retune it separately; it has its own tuner.

    If it didn't work

    The tuning or Broadcasting menu is greyed out
    The TV is on an HDMI or app input. The tuner menu only unlocks on the TV/Antenna source. Press Source or Input, choose TV, Live TV or Antenna, then open the menu again.
    The scan finishes but some networks are missing
    One multiplex is arriving too weak, or the antenna suits the wrong band (VHF versus UHF) for your transmitter. Compare the channels found with the list for your suburb. If one network's RF channel is missing, retune once more; if it is still missing the antenna, cable or connectors need checking on the roof.
    Channels appear twice, or at numbers like 350 to 399
    The antenna is receiving two transmitters that both claim the same channel numbers. Only one can keep each number; the weaker copy is pushed into the 350 to 399 range set aside for duplicates. Delete or hide the 350 to 399 copies. If the wrong transmitter won, clear the channel list and use manual tuning with the RF channels of the transmitter you want.
    No channels found at all
    No signal reaching the tuner: antenna lead not connected to the TV, amplifier unpowered, damaged cable, or Cable/Satellite chosen instead of Antenna. Check the lead goes into the TV's antenna socket, the amplifier power supply is on, and the tuner mode is Antenna. If the TV's signal screen shows nothing, the fault is outside the TV.
    Channels are in the wrong order or have odd numbers
    Country or region set incorrectly during setup. Set the country to Australia (and your state where asked), then run a full rescan.
    Channels disappear again a few minutes or days later
    Retail or demo mode on Samsung TVs wipes settings, or the signal is marginal and drops out in weather. Set the TV to Home mode. If the signal is marginal, the antenna system needs attention rather than another retune.
    Picture pixelates or freezes on some channels only
    Marginal signal on one multiplex: water in the cable or connectors, a tired amplifier, or the antenna moved in wind. Retuning will not fix a weak signal. Note which RF channel is affected and book an inspection.

    Free TV Australia assigns the channel numbers. When a scan receives the same service from two transmitters, only one signal can occupy each number; the other is stored at 350 to 399. This is not a fault with the TV or the broadcaster.

    If channels are still missing, the antenna may be aimed at the wrong transmitter. How to read the antenna direction results

    LG questions

    My LG TV says Programmes instead of Channels
    Australian LG TVs use British wording. Programme Tuning, Programme Manager and Programme Edit are the tuning menus.

    Other brands

    Still missing channels after a retune?

    A retune cannot fix a weak signal. Our technicians check the antenna, cabling and signal levels on site.

    1300 800 123Get a Free Onsite Quote

    Steps are taken from manufacturer support pages and user manuals; menu names vary by model year and software version. Sources: manufacturer support pages and manuals — lg.com, manualslib.com, manualslib.com. Report an error